About Metaphase: Background and Credentials


Keep it simple. Make it cost and time effective. Let us manage the details. Metaphase combines scientific research experience and project management expertise with a communications specialization. We evaluate your requirements, agree on a process for moving forward, and then implement a plan from start to finish. Our success is measured by your results.


Chrystal Palaty, PhD, is the owner and Principal Consultant of Metaphase Health Research Consulting Inc. Chrystal received her PhD from the Experimental Medicine Program, Department of Medicine at the University of British Columbia. After completing post-doctoral research at the University of Toronto and at Toronto’s Hospital for Sick Children, she returned to Vancouver and served in managerial positions in the not-for-profit and private sectors. In 2007 she founded Metaphase to provide consulting services specifically to health and medical research organizations. This has now expanded with Metaphase providing services to the pharmaceutical industry and to corporations outside of the scientific sector.

Chrystal is able to review very large amounts of complex information – scientific literature, advisory board meetings, strategic consultations or evaluation documents – and summarize them concisely and in the appropriate context. This includes scientific papers, meeting reports, strategic documents and business cases.

Chrystal works effectively with all levels of an organization including executives, project managers, subject area specialists, physicians, scientists, patients and community representatives. She has outstanding organization skills with a proven ability to work with others to effectively design, implement and successfully complete projects.


To expand the range of services offered, Metaphase collaborates with Nigel McNabb who is a partner at Succeed Solutions. Nigel is best known for his business transformation work focusing on Strategy and Performance Measures, Business Architecture and Project Management. The method he uses for delivering business improvement is based on industry established best practices and tailored to the specific needs of the clients. Metaphase’s clients will benefit from Nigel’s enthusiasm, strong work ethic, his open and collaborative working style, and a keen focus on delivering measurable and sustainable results. Nigel’s work experience is supported by an MBA from the Richard Ivey School of Business, a Diploma in Environmental Health from BCIT and a B.Sc. in Biology.

Heather Drugge, GO Communications, has 20 years of experience writing about products and services for both the private and public sectors, including more than 12 years in marketing for high-tech and biotech companies. Heather has conceived and produced hundreds of highly effective communications, including interactive software demos, white papers, web sites, brochures, press releases, technical spec sheets, byline articles, annual reports, newsletters, webinars and much more.

Heather directs her energy, creativity, and experience to developing marketing materials that generate results for high-tech and biotech clients including Elastic Path, the Center for Drug Research and Development, Contextual Genomics, Thermo Fisher Scientific, Accenture, Fujitsu, NetApp, Halliburton, JustSystems, SAP as well as many others.

On the biotech side Heather has expertise in proteomics, genomics, biobanking, drug discovery, personalized medicine and companion diagnostics. Her areas of technology expertise include BIM for building and engineering disciplines, enterprise-class software systems as well as telecom, integrated circuit manufacture, and back-end technical topics such as XML, services-oriented architecture, virtualization, encryption and IT security. Her articles and white papers have been featured in many trade publications and have formed the foundation for many marketing campaigns. She holds a bachelor of arts in English from the University of British Columbia and a master of arts in medical history from Simon Fraser University in Vancouver, Canada.


Metaphase draws on a professional network to meet your strategic requirements. Our team members include:  
  •      Transcriptionists to accurately document meetings and interviews
  •      Editors, writers and proofreaders with a range of experience and expertise
  •      Graphic designers and visual artists for diagrams, illustrations and lay out
  •      Web design experts
We are pleased to provide referrals to any of our trusted colleagues.